Mattress Guru Reviews
(Rated by 4 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality4.3
- Customer Service4.5
- Shipping & Delivery4.3
Recent Customer Reviews (4)
Mary Foster
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Verena Murray
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Salsabil Bruggeling
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Robert Glaude
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Mattress Guru Pros & Cons
Pros
1
Next Generation Memory Foam: Offers 30 times greater airflow than premium viscoelastic mattresses, reducing humidity and preventing allergen growth.
2
Cool Sleep Concept: Dissipates heat, providing a cooler and sounder sleep.
3
Breathability: Provides superior breathability, ensuring a long-lasting, comfortable, and hygienic sleep.
4
Variety of Models: Offers three mattress models (Regal, Emperor, Anniversary) with different features, including additional support for back pain sufferers.
5
Free Delivery: Mattresses are delivered free of charge to any location in the UK.
6
30-Day Return Policy: Allows for a full refund if not 100% satisfied with the mattress after 30 days.
7
UK Manufactured: Designed and manufactured in the UK with long-lasting durability in mind.
CONS
1
Customer Service Issues: Some customers have reported poor customer service and lack of communication, particularly regarding delivery issues.
2
Delivery Limitations: Delivery is only available to mainland UK postcodes, and couriers cannot deliver to offshore locations or weekends.
3
Limited Warranty: The Luxury Memory Foam Mattress has a 1-year guarantee, while the Next Generation Memory Foam mattresses do not specify a warranty duration.
Mattress Guru Features and Benefits
Features
Long-lasting mattresses
designed to provide a better night's sleep.
Wide Product Range - Mattresses
Including divan beds, ottoman beds, bunk beds, and metal beds.
Wide Product Range - Furniture
Sofas, sofa beds, bean bags, pillows, and ottoman benches.
Competitive pricing
without compromising on quality.
Easy online shopping
with the ability to make changes and review orders 24/7.
Prompt delivery
Next working day in England and Wales, 3-5 working days in other locations.
30-day return policy
for unwanted or wrongly ordered items, with the option to return goods to the distribution depot or have them collected for a fee.
Phone support
Available for placing orders and making changes.
Email support
For changing order details and addressing any issues.
British Fire Regulations and Standards compliance
for all products.
New product releases
Regularly introducing new mattresses, bean bags, and other home furniture items.
Next Generation Memory Foam
Offers 30 times greater airflow than premium viscoelastic mattresses, reducing humidity and preventing allergen growth.
Cool Sleep Concept
Dissipates heat, providing a cooler and sounder sleep.
Breathability
Provides superior breathability, ensuring a long-lasting, comfortable, and hygienic sleep.
Variety of Models
Offers three mattress models (Regal, Emperor, Anniversary) with different features, including additional support for back pain sufferers.
Free Delivery
Mattresses are delivered free of charge to any location in the UK.
30-Day Return Policy
Allows for a full refund if not 100% satisfied with the mattress after 30 days.
UK Manufactured
Designed and manufactured in the UK with long-lasting durability in mind.
Range of mattress sizes
including standard UK and EU sizes, as well as custom sizes for unique spaces.
Luxury Memory Foam Mattress
made with 3cm of HD memory foam, providing long-lasting properties and contouring to the body.